Refund policy
Returns & Refunds
Last updated: May 2026 · BLEVORA®
We want you to love every BLEVORA product you try. If something isn't right, we're here to make it right. If you have any questions at all, just contact our team — we respond within 24 hours.
Our 30-Day Guarantee
We offer a 30-day money-back guarantee from the date your order is delivered. If you're not satisfied with your purchase for any reason, contact us within 30 days and we'll issue a full refund — no fuss.
To qualify for a refund:
- Contact us within 30 days of your confirmed delivery date
- The product should be in its original packaging, with no more than one container opened
- Contact our support team first — we'll send you a return authorization number
- Returns sent without a prior authorization number cannot be processed
How to Request a Refund
Get in touch — Email us at support@blevora.com or use our contact form with your order number and reason for return.
Receive your authorization — We'll reply within 24 hours with a return authorization number and return instructions.
Ship your return — Send the product back using a tracked service. Return shipping is the responsibility of the customer unless the item was faulty or incorrect, in which case we cover it.
Receive your refund — Once we've received and inspected the item, your refund is processed within 5–10 business days back to your original payment method.
Non-Returnable Items
- Items returned without prior authorization
- Products with more than one container opened or used beyond reasonable inspection
- Items returned after 30 days from delivery
- Products damaged due to misuse or improper storage
- Gift cards
Refund Processing
Approved refunds are processed within 5–10 business days of us receiving your return, applied to your original payment method. Processing times can vary depending on your bank or payment provider once the refund has been issued.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, we're sorry. Please contact us within 7 days of delivery with a photo and your order number. We'll send a replacement or issue a full refund at no cost to you, including return shipping.
Subscriptions
You can pause, change, or cancel a subscription at any time from your account, or by messaging our support team. Changes made before your next billing date apply to that upcoming order. We don't lock you into any minimum commitment.
Questions?
Our support team is available 7 days a week. Reach us at support@blevora.com or through our contact page, and we'll respond within 24 hours
